Apple iPhone XS Max allegedly explodes in man's pocket in the US

Apple iPhone XS Max allegedly explodes in man's pocket in the US

Apple is facing a lawsuit from an OH man who claims his three-week old iPhone XS Max caught fire in his trouser pocket. The victim complained about it to Apple but received a lackluster response. He's now contemplating legal action against Apple for the same.

The incident occurred on December 12 when Josh Hillard had the brand new iPhone XS Max lodged what he believed to be safely in his pocket.

He noticed a strong smell coming from his back pocket and felt a "large amount of heat". The incident reportedly happened while he was on lunch break at work.

After noticing this, he exited the break room, as there was a female in the room, and went to the boardroom to remove his shoes and trousers. However, the fire was extinguished in time and the victim was saved.

Hillard says he was left with a hole in his trousers, fire extinguisher on his shoes and clothing, and "pain/irritation in my buttocks region where the pocket of my trousers was located". "Later in the day, the team told me about the video that the office security camera captured", Hillard told iDropNews. Hillard quickly called for help whereupon an industrious co-worker took care of the situation with a fire extinguisher. He claims he spent 20 minutes answering questions by an Apple store employee and then waited another 40 minutes after the phone was returned. When the employee came back the phone was packaged and he was told that they have to send the phone back to the engineering team and that there is no other way that he could receive a replacement unless he surrenders his burned iPhone XS Max. This was when he was promised a replacement unit and also received the same.

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This is an iPhone XS Max that is three weeks old, so it indicates that it is a phone failure. Nearly half of the display is charred and deformed. It's most visible on the front display where more than half of the screen is charred and deformed, but there is also significant damage on the sides and back of the handset.

A United States resident claimed that his three-week-old iPhone XS Max which was kept in his back pocket burst into flames and exploded, causing a significant burn on his skin.

Is it impossible to eliminate such incidents?

Although this is the first reported incident involving the iPhone XS Max, it is not the only fire incident involving iPhones this year.

One of the reasons behind phones exploding is believed to be the faulty lithium-ion batteries, used in most of the smartphones.

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