Facebook blames server problem for massive outage

Facebook blames server problem for massive outage

The hashtag #FacebookDown and #InstagramDown were trending on Twitter for much of the day. But the company said Thursday that it has fixed the problem and that its systems are "recovering".

Shares of Facebook were down more than 1.5 percent Thursday morning.

Despite some early online rumors that the outages were the result of a distributed denial-of-service (DDos) attack - a type of hack in which attackers flood a company's network - Facebook said in another tweet that "the issue is not related to a DDoS attack".

Facebook first publicly addressed the issue Wednesday afternoon, acknowledging in a tweet that "some people are now having trouble accessing the Facebook family of apps".

In some cases, the apps could be accessed but would not load posts or handle messages.

With Facebook down, another messaging platform, Telegram, saw a surge of new signups, Tech Crunch reported.

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Facebook did not say how many users were affected or why the outage was so long. The company did not immediately respond to a request for comment.

Separately, the New York Times reported on Wednesday that USA federal prosecutors were conducting a criminal investigation into data deals Facebook struck with more than 150 technology companies such as Amazon.com Inc and Apple Inc.

Users reported problems Wednesday with posting and updating their social media accounts.

The news comes with regulators, investigators and elected officials in the USA and elsewhere in the world digging into the data sharing practices of Facebook.

"As we've said before, we are cooperating with investigators and take those probes seriously".

While Facebook said it has "resolved its issues", the update was sparse on details. It's believed to be the biggest interruption ever suffered by the social network.

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