Samsung: no anticipated shipping date yet for Galaxy Fold

Samsung: no anticipated shipping date yet for Galaxy Fold

The email also contains a button that the customers can tap if they want to keep their pre-order and mentions that, if the company does do not hear from them by May 31st, their order will be cancelled automatically.

Affected customers can still proceed with their pre-orders should they wish.

The negative reviews have now forced Samsung to hold back the release of the device indefinitely - with no shipping date presently set.

If you have placed a pre-order for the Galaxy Fold, your order will be canceled unless you contact Samsung and request that your order remain safe.

For those who don't want their pre-order to be cancelled even after May 31, they will have to personally intimate Samsung to not issue a refund. They thought that Samsung simply installed a screen protector on top of the display, but that was not the case.

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A phone maker that's certain it will actually be able to ship a product fairly soon would probably do this notification the other way around - automatically keep everyone's order with the option to cancel it.

It seems that Samsung Electronics needs more time to fix the display problems of the Galaxy Fold.

Samsung also reported that an unspecified "substance" was found within one of the demonstration models that was believed to be impacting its display. Samsung officially introduced it as the Samsung Galaxy Home at its Galaxy Note9 special event in August 2018. Once those issues came to the surface, Samsung chose to delay the device, and not long after that, iFixit published a not-so-hot teardown in which the concerns about the vulnerability of the phone's folding display were made crystal clear.

Two separate issues may have caused the foldable screen to malfunction on those review units, including debris and user error.

To Factory Reset the Galaxy S10, you can follow our in-depth guide.

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